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Now viewing: Front Desk Receptionist (Spa/Salon) Chantilly, VA
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Solace Day Spa
Front Desk Receptionist (Spa/Salon) Chantilly, VA
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Job Description
About Solace Solace has been serving our community for 20+ years with almost 1,000 reviews and a reputation for warmth, quality, and elevated care. We're entering a new chapter—new services, new standards, new guest experience—and we're looking for a Front Desk Receptionist who genuinely loves people and takes pride in hospitality. What you'll do You're the first hello and the last thank you. You help each guest feel welcomed, cared for, and guided—before they even sit in the chair. Responsibilities Greet guests, check-in/check-out, and maintain a calm, polished front desk flow Answer calls/texts/emails professionally; schedule, confirm, and adjust appointments Explain services, promotions, gift cards, memberships/packages (if applicable) Process payments, handle POS transactions, and maintain daily front desk accuracy Support the team with coordination (chairs/rooms timing, guest notes, requests) Reduce no-shows by confirmations and thoughtful follow-ups Encourage happy guests to leave reviews in a natural, respectful way Keep the lobby tidy, welcoming, and "Solace-level" presentable What we're looking for Must-haves Friendly, professional communication and strong customer service mindset Organized, calm under pressure, and able to multitask Reliable, punctual, and detail-oriented Comfortable learning booking/POS systems and following SOPs Nice-to-haves Spa/salon/clinic front desk experience Bilingual Spanish-English Sales confidence (not pushy—helpful and consultative) Schedule Full-time or Part-time Weekend availability is a plus (high-demand days) Compensation & Benefits Competitive hourly pay + performance bonuses (discussed in interview) Staff discounts on services/products Training and growth path (Lead Front Desk / Assistant Manager) How to apply Please send: Resume (or short work history) Availability 3-5 sentences: "Why Solace?" Solace is an Equal Opportunity Employer.
Job Types:
Full-time, Part-time Pay:
$15.00 - $20.00 per hourWork Location:
In personBenefits
- Bonuses/Stipends
- Dental Insurance