Receptionist

Job Summary:

We are seeking a dependable and organized Receptionist to support the daily operations of our electrical services company. This role serves as the first point of contact for customers, providing exceptional customer service while managing a high volume of calls, scheduling requests, and administrative tasks. The ideal candidate thrives in a fast-paced environment, communicates effectively, and maintains a professional and welcoming demeanor.

Key Responsibilities:

Answer and manage incoming calls, emails, and customer inquiries in a professional and friendly manner Schedule service appointments and coordinate with electricians/technicians Greet customers and visitors, providing a positive first impression Maintain accurate records of calls, service requests, and customer information Assist with dispatching and updating job schedules as needed Perform general administrative duties such as filing, data entry, and document management Support office staff with day-to-day tasks and special projects Handle customer concerns or direct them to the appropriate team member Maintain a clean and organized front office area

Qualifications:

Previous receptionist, customer service, or administrative experience preferred Strong customer service and communication skills Ability to multitask and stay organized in a fast-paced environment Dependable, punctual, and detail-oriented Proficiency in Microsoft Office (Word, Excel, Outlook) Comfortable handling high call volumes and scheduling requests Positive attitude and professional demeanor

Preferred Qualifications:

Experience in the electrical, construction, or service industry Familiarity with scheduling or dispatching service crews

Work Environment:

Fast-paced office supporting field electricians and ongoing service calls Frequent communication with customers and field staff throughout the day

Benefits:

Competitive pay based on experience Paid time off and holidays Health insurance options Join us in creating a welcoming environment where professionalism meets warmth! This role is perfect for motivated individuals eager to grow their administrative career while making a meaningful impact every day.

Pay:

$15.00 - $20.00 per hour

Benefits:

Paid time off

Work Location:

In person