Shifts Available:

Monday-Friday 10 hours shifts (1 day off) with rotating Saturdays (7am-12pm) and an additional half day off when working Saturday shift.

Candidate Selection:

We are seeking a reliable and motivated individual who thrives in a fast-paced environment and takes pride in being a dependable member of the team. The ideal candidate is eager to learn, adaptable, and committed to continuous growth. Empathy and strong communication skills are essential, as this role plays a key part in supporting both our patients and their families. We are looking for someone who is driven, proactive, and excited to contribute positively to our hospital culture. This position does not require previous animal experience, as training will be provided; however, experience in a busy healthcare setting is essential. Essential Responsibilities & Duties Greet clients and complete check-in process for appointments and boarding, input and retrieve weight of pet. Assist clients with check-out including, ensuring services and product sales are correctly accounted, handling money, processing credit and debit cards, accepting and recording various forms of payment, and setting future appointments for follow-up visits. Answer phone calls from clients requesting appointments/boarding reservations, requesting medication refills, listen to client concerns and relay information to doctors and technicians. Check hospital email, voice mail and text message service to ensure all client communications are up to date. Make phone calls to remind clients of upcoming appointments as well as reminding owners to set appointments for pets due for services, etc. Learn common hospital vaccination protocols, basic lab tests, common diseases, veterinary terminology and pet behavior. Strong Customer Service skills. Ability to effectively communicate and educate clients. Operate a high volume multi-line phone system, make and receive calls. We offer a comprehensive benefits package for full time employees to include competitive pay, group health insurance with dental and vision options, PTO, employee pet discounts, 401k, career growth potential, CE opportunities, and rabies vaccine assistance. We also encourage the growth and development of our pet care teams. We support this by offering an individualized training program, team mentorship and continuing education. Competitive compensation offered.

Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

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