Front Desk Associate

Position:

Front Desk /

Office Coordinator Location:

Radford, VA Pay:

$16

• 19 per hour (based on experience) About the Role The Carpet Shops is a locally owned flooring company that has been in business for over 50 years.

We are looking for a reliable, organized individual to manage our front office and support daily operations. This role is a mix of customer service, administrative work, and light sales support. You'll be the first point of contact for customers—both in person and over the phone—while also keeping our office running smoothly behind the scenes. Key Responsibilities Greet customers and assist with basic showroom inquiries Answer incoming phone calls and direct or assist as needed Enter sales orders accurately into our system Coordinate with sales staff and installers on scheduling and job details Maintain organized records and paperwork Assist with general office tasks and day-to-day operations What We're Looking For Strong attention to detail and accuracy Friendly, professional communication skills Ability to multitask and stay organized in a busy environment Dependable and consistent attendance Basic computer skills (email, data entry, etc.) Preferred (but not required) Experience in an office, retail, or customer-facing role Familiarity with invoicing or order entry systems Why This Job Stable, long-term position with a local company Consistent schedule Supportive, team-oriented environment

Pay:

$16.00

• $19.

00 per hour

Benefits:

Dental insurance Health insurance Health savings account Paid time off Vision insurance

Work Location:

In person Front Desk Associate 7367 Lee Highway, Fairlawn, VA 24141 $16

• $19 an hour
• Full-time $16
• $19 an hour

•

Full-time Position:

Front Desk /

Office Coordinator Location:

Radford, VA Pay:

$16

• 19 per hour (based on experience) About the Role The Carpet Shops is a locally owned flooring company that has been in business for over 50 years.

We are looking for a reliable, organized individual to manage our front office and support daily operations. This role is a mix of customer service, administrative work, and light sales support. You'll be the first point of contact for customers—both in person and over the phone—while also keeping our office running smoothly behind the scenes. Key Responsibilities Greet customers and assist with basic showroom inquiries Answer incoming phone calls and direct or assist as needed Enter sales orders accurately into our system Coordinate with sales staff and installers on scheduling and job details Maintain organized records and paperwork Assist with general office tasks and day-to-day operations What We're Looking For Strong attention to detail and accuracy Friendly, professional communication skills Ability to multitask and stay organized in a busy environment Dependable and consistent attendance Basic computer skills (email, data entry, etc.) Preferred (but not required) Experience in an office, retail, or customer-facing role Familiarity with invoicing or order entry systems Why This Job Stable, long-term position with a local company Consistent schedule Supportive, team-oriented environment

Pay:

$16.00

• $19.

00 per hour

Benefits:

Dental insurance Health insurance Health savings account Paid time off Vision insurance

Work Location:

In person