Front Desk Receptionist

Position Overview As our Dental Front Office Receptionist, you will play a vital role in ensuring smooth daily operations and delivering outstanding customer service. You will manage the front desk, handle scheduling, and support the administrative needs of the practice.

Key Responsibilities:

Greet patients and visitors with a warm, professional demeanor Answer phones, respond to inquiries, and manage a multi-line phone system Schedule appointments efficiently using dental practice management software (Eaglesoft/Dentrix experience preferred) Verify insurance benefits and assist with insurance claims Collect patient payments, process billing, and handle financial transactions Maintain accurate patient records and update information as needed Send appointment reminders via text, email, and phone Manage patient check-in/check-out procedures Assist with general office tasks and support the clinical team when needed

Qualifications & Requirements:

Minimum 1-2 years of front office or customer service experience (dental or medical office preferred) Excellent verbal and written communication skills Strong computer skills and ability to learn new software quickly High attention to detail and strong organizational abilities Professional appearance and positive attitude Ability to multitask in a fast-paced environment High school diploma or equivalent (Associate's degree a plus) Must be reliable, punctual, and a team player

Pay:

$18.00 - $20.00 per hour

Work Location:

In person