Front Desk Receptionist

Front Desk Receptionist Law Offices of Daniel L Crandall Roanoke, VA Job Details Full-time 1 day ago Qualifications Customer communication English High school diploma or GED Full Job Description About the Role We are seeking a professional, compassionate, and customer-focused Receptionist to serve as a member of our front desk team. This role is ideal for someone who enjoys helping others, thrives in a quiet environment, and takes pride in creating positive client experience. Position offers 25 hours per week with benefits. Key Responsibilities Assist clients, visitors, and vendors with professionalism and courtesy Answer, screen, and direct incoming calls while providing exceptional customer service Support clients with empathy and professionalism during sensitive situations Communicate effectively with attorneys and staff regarding client needs and concerns Manage incoming and outgoing mail, packages, and deliveries Perform clerical tasks including processing mail and faxes, scanning documents, and data entry Maintain a clean, organized, and welcoming reception area and office common spaces What We're Looking For Strong customer service and communication skills Professional, dependable, and detail-oriented Comfortable multitasking and prioritizing when necessary Proficient with Microsoft Office, email, and web-based applications Positive attitude and team-oriented mindset Values community involvement and enjoys coordinating and participating in volunteer, outreach, and community events Qualifications Required High School Diploma or GED 1+ years of clerical, reception, customer service, or office support experience Preferred Experience in a law firm, professional office, or client-facing environment Language English required Bilingual candidates are welcome to apply Summary At Crandall & Katt we believe that helping people is more than just a job — it is our purpose. Through compassionate client advocacy and active community involvement, our team makes a meaningful difference in the lives of others every day. If you are looking for an opportunity to make a positive impact, we encourage you to apply. We look forward to learning more about you.