Receptionist- Front Desk

Come join our team with a purpose and see what makes NW Works such a special place to feel connected, grow, and make a difference! NW Works is a nonprofit organization based in Winchester, VA, and has served communities in the Shenandoah Valley region since 1970. Our Mission is to empower adults with disabilities and individuals facing employment barriers to help them develop essential skills to secure and sustain meaningful work and lead more independent lives. We envision a society where every person is consistently treated with dignity and provided equal opportunities. Our dedication to this Vision is reflected in our continual efforts to inform, educate, and serve as a trusted, valued resource for those whom we support and our community partners.

Job Summary:

The front desk and administrative support role involving greeting visitors, answering phones, managing correspondence, and assisting with basic services like ticket sales and check-ins via Vertex. Responsibilities also include monitoring the lobby, handling mail and deliveries, scheduling conference rooms, and keeping the front desk organized. Provides general administrative support, maintains records, follows agency policies, and supports staff, leadership, and visitors with strong customer service. Additional duties include attending meetings and training, assisting with scheduling and projects, and company vehicle inspections. Schedule will be Wednesday though Friday 7:30am to 4:00pm High School Diploma or GED required Proven experience in a customer service or administrative role Excellent communication and interpersonal skills Proficiency in Microsoft Office Suite (Work, Excel, Outlook, etc.) Strong organizational skills and attention to detail Ability to multitask and prioritize tasks effectively Professional appearance and demeanor Punctuality and reliability