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Front Desk Receptionist
Job
20/20 Eyecare Centers
Kingston, WA (In Person)
$37,440 Salary, Full-Time
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Job Description
We are looking for a hardworking, self-starting, and customer service driven Optical Receptionist for our Kingston office. This position plays a crucial part in helping our team meet the eye care needs of our patients and ensuring that claims are processed and paid in a timely manner. An ideal candidate would be friendly, organized, detail-oriented, hardworking, efficient, and a multi-tasker. We are looking for someone who is personable, works well with others, and holds patient care to the highest standard. Previous medical billing experience is preferred, but we will train the right candidate. Responsibilities and Duties Check-in/Check-out patients and maintaining patient flow Billing patients/insurances and monitoring the claims to ensure they are paid in a timely manner Verifying/understanding insurance eligibility and explaining the benefits to the patients Collecting payments depending on patient responsibility Answering phones and following up on patient requests/concerns Scheduling appointments, both routine and medical Maintain a full schedule through reminder calls, confirmations, and utilizing the preferred call list for patients awaiting appointments Keep a clean and organized work space Communicating clearly and professionally with doctors, patients, and coworkers Other responsibilities and duties as assigned by doctor and/or office manager Qualifications and Skills Excellent customer service skills Excellent organization skills Take direction well Multi-tasker Good listener Detail orientated Patient Handles stressful situations professionally Insurance and medical billing experience preferred Reception experience preferred This is a part time position with hours ranging from 30-35 hours a week. Some travel to other offices may be required on occasion.