JOB TITLE DEPARTMENT
Administrative Assistant Customer Care
REPORTS TO PAY STRUCTURE
Chief Financial Officer Non-Exempt
POSITION TYPE
Full-time hourly
ART CULINAIRE'S VISION AND MISSION
Art Culinaire is a family-owned company that has been the sole distributor of Lacanche French ranges in the United States for over 30 years. Art Culinaire is committed to selling high-quality professional gas ranges to clients who demand the best performance out of their appliances. We value providing outstanding service that exceeds the client's expectations. Consequently, at Art Culinaire, we actively strive to cultivate a culture of joy and trust with our staff and with our clients. At Art Culinaire, we understand that gathering together around a home-cooked meal has the potential of impacting people's sense of community, health and well-being, and connection with their local food sources.
POSITION SUMMARY
The main role of the Admin Assistant is to provide support to the main office in Snohomish, WA. This will occur through hands-on tasks (weekly requests from Sales Team, incoming client requests, updating relevant customer & product information) along with some general marketing support for lead generation. Flexibility, attention to detail, and a positive can-do attitude are key to success in this role.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
(General overview and may not include all details of responsibilities)
- Greet and welcome guests at the Snohomish office.
- Answer, screen and forward incoming calls and respond to customer emails.
- Ensure reception area, showroom areas, and restrooms are tidy, presentable and stocked with all necessary materials.
- Maintain and order office supplies.
- Maintain Snohomish office Inventory of brochure packets, stationary, thank you cards, etc.
- Support Sales team with sales process as assigned.
- Data Entry support for order processing.
SUPERVISORY RESPONSIBILITIES
No
ESSENTIAL QUALIFICATIONS
- Credible experience in customer-facing roles.
- Great verbal and written communications skills.
- Positive attitude and outgoing personality.
- Detail-oriented and organized.
- A problem solver, creative thinker, looking for ways to improve.
- Team player, able to take direction and show initiative.
- High comfort level with web-based applications and social media platforms.
- A great listener that can demonstrate interest and empathy.
EDUCATION
- High school diploma or GED.
Relevant work experience may be substituted for education on a year-for-year basis.
EXPERIENCE
- At least one year of administrative or customer service experience
LICENSURE / CERTIFICATION
- Must possess and maintain a valid driver's license for state in which you are applying and an acceptable motor vehicle record.
SOFTWARE / EQUIPMENT KNOWLEDGE
Mac OS Job Type:
Full-time Pay:
$23.00 - $25.00 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person