Overview We are seeking a dynamic and friendly Front Desk Receptionist to join our team. This vital role involves managing front desk operations with enthusiasm, ensuring smooth office management, and providing exceptional customer support. The ideal candidate will be highly organized, tech-savvy, able to manage multiple tasks, and possess excellent communication skills to create a positive first impression for visitors and callers alike. This paid position offers an exciting opportunity to develop your administrative expertise in a fast-paced environment where your energy and professionalism make a real difference. Responsibilities Welcome guests and assist with check-in and check-out Answer and direct phone calls in a courteous and professional manner Respond to guest questions, reservations, and special requests promptly Share information about hotel services, amenities, and nearby attractions Maintain accurate guest records and billing information Resolve guest concerns quickly to ensure a positive experience Support overnight operations and assist with basic audit tasks when needed Maintain a clean, organized, and presentable front desk area Work closely with housekeeping and maintenance to meet guest needs Requirements Proven experience in front desk or office administration roles with strong organizational skills Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications Experience with multi-line phone systems and phone etiquette to handle high call volumes confidently Bilingual abilities are highly desirable to serve diverse client needs effectively Prior experience in office management, clerical work, or customer service roles preferred Excellent time management skills to prioritize tasks efficiently in a fast-paced environment Team-oriented with a willingness to help across departments Application Question Are you available to work weekends and holidays as needed?

Shift Availability Day Shift Night Shift Pay:

$13.00 - $14.50 per hour

Benefits:

Employee discount

Work Location:

In person