Title :

Patient Receptionist / Registration /

Scheduler Location :

Waukesha, WI Full/Part Time :

Full Time Hours/Schedule :

40 hours/week, Monday through Friday. No nights or weekends.

Job Duties:

Front Desk Responsibilities Open and close clinic as assigned Greet and check in patients in a professional, welcoming manner Complete pre-registration; verify demographics and insurance information Obtain required patient signatures and documentation Prepare patient charts and ensure readiness for upcoming clinic days Facilitate patient flow and communicate delays as needed Distribute glasses and contact lens prescriptions and schedule follow-up appointments at checkout Collect copays and patient balances; process daily cash drawer reconciliation Maintain a clean, organized reception and waiting area Central Scheduling & Call Center Responsibilities Answer incoming calls from a high-volume call queue Schedule, reschedule, and cancel appointments for multiple providers and locations Manage patient wait lists Provide appointment details, directions, and provider information Perform light scheduling-related clinical triage and route urgent concerns appropriately Monitor and process multiple Epic work queues Process and schedule non-surgical referrals in Epic, including patient outreach and documentation Retrieve and distribute faxes in a timely manner to support patient care

Qualifications:

Education:

High school graduate.

Experience:

Healthcare experience preferred. Join the MEA Family! Learn from the best Ophthalmologists in the Waukesha area at the highest level of medical and surgical eye care. Great professional growth opportunities! Competitive pay Free parking at all locations Patient population and services are diverse - young kids to adults. 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