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Front Desk Receptionist
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Sweetwater Dental
Rock Springs, WY (In Person)
$36,400 Salary, Full-Time
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Job Description
Job Overview We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a positive and professional experience. Your proactive approach to office management, exceptional customer service skills, and ability to handle multiple tasks with efficiency will contribute significantly to our smooth daily operations. This paid position offers an exciting opportunity to develop your administrative expertise in a dynamic environment. Responsibilities Greet visitors warmly and direct them appropriately, maintaining a friendly and professional demeanor at all times Manage multi-line phone systems, answer inquiries promptly, and route calls efficiently using excellent phone etiquette Handle incoming and outgoing correspondence, including emails, mail, and packages, with accuracy and timeliness Maintain organized filing systems, perform data entry, and ensure all records are up-to-date using computer literacy skills Support office management tasks such as calendar management, appointment scheduling, and document proofreading Assist with clerical duties including photocopying, scanning, filing, submitting and assisting management submit insurance claims, and preparing reports or presentations as needed Provide customer support by addressing questions or concerns professionally and courteously in person or via phone Requirements Proven experience in office management or administrative roles with strong clerical skills Ability to learn Dentrix (dental software) Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications Ability to learn Dentrix (Dental Software) Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment Strong typing skills and attention to detail for accurate data entry and proofreading tasks Ability to operate multi-line phone systems confidently while maintaining professionalism Bilingual abilities are highly desirable to serve diverse client needs effectively Previous experience as a front desk or medical/dental receptionist is a plus; familiarity with bookkeeping or personal assistant responsibilities is beneficial Demonstrated customer service excellence with strong communication skills and proper phone etiquette Knowledge of office equipment such as fax machines, scanners, and printers; basic bookkeeping skills are advantageous Ability to manage time efficiently while handling multiple responsibilities simultaneously Join us as a Front Desk Receptionist where your enthusiasm for organization and service will help create a welcoming environment that supports our team's success!