Telephone Operator

Job Summary:

Professionally handles all calls, alarms and radio communication through the switchboard operated 24/7 Responsibilities Continually focus on providing exceptional guest service as a primary goal, both in how work is conducted and when interacting with guests. Process calls, respond to alarms and handle radio communication and other basic switchboard operations following Switchboard policy and procedures. Possess a good working knowledge of all alarms and the ability to handle an emergency situation calmly and efficiently. Provide Xanterra South Rim property information to callers following Switchboard policy and procedures. Use professional discretion when divulging information and activities to callers. Multitask by monitoring multiple radio frequencies; processing telephone calls; and log relevant notes for fire, medical, and security incidents. Other duties as assigned. To view full details and how to apply, please login or create a Job Seeker account