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Grand Hyatt Indian Wells Resort and Villas

PBX - Telephone Operator (Full Time)

Entry-Level JobVerifiedNo experience needed

Pay: $17–$18/hr

Posted: 6 weeks ago

Location: Indian Wells, CA (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 9/25/2026

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$42,770 / year median in California

-9% projected decline

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Job Description

Summary Be part of our team as PBX - Telephone Operator at the Grand Hyatt Indian Wells Resort and Villas. Located in Greater Palm Springs, Grand Hyatt features 531 newly transformed luxury guestrooms, suites, casita-style villas, and two brand new Celebrity Chef food & beverage venues. Set within the perfect backdrop of scenic Indian Wells, this property is a destination favorite as it is positioned to take hospitality to a new level in the destination. This individual is responsible for answering incoming calls to the resort and must have good typing skills, a pleasant attitude and excellent phone demeanor. The PBX Telephone Operator must work well handling a high volume of calls. The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel. The hourly pay-range for this position is $17.00 - $18.00, which is the range Grand Hyatt Indian Wells reasonably expects to pay. Decisions regarding individual salaries will be based on factors such as experience and education.

Benefits:

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including: Medical, Dental, and Vision after 30 days of Full-Time employment Paid holidays, vacation and sick leave Life Insurance, 401K with Matching, Flexible Spending Account (FSA), Employee Assistance Program, Tuition Reimbursement, Complimentary Employee Meal, Complimentary Parking, Referral Bonuses Free room nights, Discounted room nights and Friends and Family discounts (subject to waiting periods) Unlimited growth potential with Hyatt. Ability to relocate for advancement opportunities in the future Teaching hotel where you can learn from some of the best in the business Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience. Qualifications A true desire to satisfy the needs of others in a fast paced environment. Refined verbal communication skills Ability to sit for long periods of time Must be able to work a flexible schedule, including weekends and holidays Proficient in basic computer skills Customer service experience preferred