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Personal Telephone Answering Service

telephone

Career Insights for Switchboard / Telephone Operator

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Scorecard

Based on California data

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$42,770 / year median in California

-9% projected decline

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Job Description

telephone Personal Telephone Answering Service - 5.0 San Jose, CA Job Details Full-time 1 day ago Benefits Paid time off Qualifications Phone communication Organizational skills Computer skills Multi-line phone systems Entry level Client interaction via phone calls
Full Job Description Benefits:
Paid time off Benefits/Perks Competitive Compensation Great Work Environment Job Summary We are seeking a Telephone Operator to join our team! As a telephone Operator, you will answer all incoming calls, answer questions, and direct calls to the appropriate people and places. You will also verify information over the phone, update documentation as needed, and keep notes on important calls. The ideal candidate can maintain a positive, helpful attitude even while handling multiple calls, has excellent customer service skills, and is comfortable on the phone. Responsibilities Answering incoming phone calls, answering questions, and transferring calls to the appropriate places Juggle multiple callers and phone lines while maintaining a positive attitude Keep notes on important callers and information Take messages, as needed Qualifications Excellent customer service skills Strong organizational skills Familiarity with computer phone systems helpful