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SWITCHBOARD OPERATOR - PRN
Career Insights for Switchboard / Telephone Operator
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Scorecard
Based on Florida data
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What they do
A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.
$35,526 / year median in Florida
-9% projected decline
Job Description
Description Essential Functions Answers incoming signals on the switchboard. Responds to all emergencies (codes, fire, bomb threat, severe weather and security) according to Clinic and department policies. Contacts Clinic staff assigned to beepers as requested. Responds to all overhead-paging requests for the Clinic. Maintains the physician/office documentation. Communicates with the Physicians' Answering Service. schedules and other pertinent information to PAS. Maintains accurate console information. Requirements Required Education and Experience High school education or equivalent. Previous experience as switchboard operator. Must be articulate, courteous, and able to get along well with others. Additional Eligibility Qualifications Possess good public relations skills, including effective handling of hostile behavior. Must be flexible and able to handle multiple assignments concurrently. Must have exceptional hearing/listening skills. Must be able to sit for long periods in a confined area. Previous experience in a medical facility.