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CITY OF ORLANDO, FL

Computer Operator I/II (Traffic Management)

Pay: $19.98–$26.89/hr

Posted: 3 weeks ago

Location: Orlando, FL (Onsite)

Last Updated: 17 hours ago

Hours: Full-Time

Expires: 10/6/2026

Career Insights for Switchboard / Telephone Operator

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Based on Florida data

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$35,526 / year median in Florida

-9% projected decline

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Job Description

Job Description Salary Range $21.09-$26.90 Job Posting End Date - Applications will no longer be accepted starting 09-01-2026 Job Summary

STARTING SALARY

Computer Operator I:

$19.98 - $25.47 hourly, depending on qualifications

Computer Operator II :

$21.09 - $26.89 hourly, depending on qualifications Performs technical work in various phases of computer center operations. Employees in this class set up and run jobs, operate and monitor system consoles and related equipment, recognize atypical conditions to take corrective action. Duties also include manning the computer operations call center on a periodic basis. Receives trouble calls from computer users; assists caller with their problems, recommends corrective action and/or refers calls to other technical source; asks questions of users to determine problem origin, severity, and nature and refers and prioritizes calls accordingly. Work is performed under general supervision and evaluated through observation, results obtained and annual reviews.

Minimum Qualifications:

Computer Operator I Minimum Qualifications :

High School Diploma/G.E.D. Certificate with one (1) year experience in a computer center environment operating computers required ; or an equivalent combination of education, training, and experience.

Computer Operator II Minimum Qualifications :

High School Diploma/G.E.D. Certificate with two (2) years experience in a computer center environment operating computers required ; or an equivalent combination of education, training, and experience.

Important:

To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062. If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows: Two (2) years of direct experience for an associate degree; Four (4) years of direct experience for a bachelor's degree; Six (6) years of direct experience for a master's degree; or Nine (9) years of direct experience for a doctoral degree.