Front Desk Operator

Benefits:

401(k) matching Bonus based on performance Competitive salary Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Training & development

Job Post Summary Position:

Front Desk Operator Date Posted:

August 1, 2024

Pay:

From $18.00 per hour

Job Type:

Full-time Work Location:

In person Job Description SmileWorks Children's Dentistry & Orthodontics is seeking an energetic, compassionate, and detail-oriented Front Desk Operator to join our growing team. This role is ideal for a professional who enjoys working with children and families and thrives in a fast-paced dental environment. As the first point of contact for our patients, you will play a critical role in shaping the SmileWorks experience. We are looking for someone with strong operational awareness, excellent communication skills, and prior experience in a dental, orthodontic, or pediatric practice. At SmileWorks, we are committed to delivering exceptional care and service. If you are enthusiastic, patient-focused, and motivated to grow with a high-performing practice, we would love to meet you. What SmileWorks Offers Competitive base pay Performance-based bonus programs (role-specific) Growth and advancement opportunities Comprehensive benefits package, including: Health insurance In-house dental program Paid time off (PTO) Holiday pay 401(k) with matching Direct deposit Employee discounts Key Responsibilities Serve as the welcoming first point of contact for patients and families Deliver exceptional customer service in person and over the phone Support efficient front-office operations to meet performance goals Demonstrate strong teamwork and leadership skills Accurately implement and follow office policies, procedures, and directives Assist in maintaining a smooth, organized, and patient-centered office flow Qualifications & Requirements Proven track record of excellent customer service Minimum of 2 years of experience in a fast-paced dental office (preferred) Experience in group dental, orthodontic, or pediatric practices preferred Knowledge of dental insurance plans and verification processes Strong communication, organization, and multitasking skills Schedule 8-hour shifts Monday through Friday