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United Community Bank

Balance Control Specialist

Career Insights for Switchboard / Telephone Operator

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Based on Georgia data

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$31,478 / year median in Georgia

-10% projected decline

Explore Career

Job Description

Overview United Community is seeking a detail-oriented and analytical Balance Control Specialist to join our team. This role is responsible for a wide range of balancing functions across our banking systems, including teller operations, ATM settlements, official checks, and federal/state backup withholding. You'll play a key role in ensuring accuracy and compliance while supporting branch personnel through daily communication. What You'll Do Perform daily balancing of bank core systems, teller cash, general ledger accounts, ATM terminals, official checks, and more. Investigate and resolve outages, providing documentation for audits and management. Process various types of checks (Official, COD Interest, IRA, Christmas Club) and approve related wires. Maintain teller over/short general ledger accounts. Assist with training and cross-functional support within the department. Recommend and implement productivity improvements with management approval. Support fraud trend investigations and compliance training. Requirements For Success High School Diploma or equivalent required; associate or bachelor's degree preferred. 1-2 years of experience as a Teller or in a related banking role preferred. Familiarity with federal banking regulations and balancing procedures. Strong computer skills, including proficiency in Microsoft Office (Outlook, Excel, Word). Excellent verbal and written communication skills. Detail-oriented with strong problem-solving abilities. Ability to work independently in a time-sensitive environment. Team-oriented with a willingness to cross-train and support others. Conditions of Employment Must be able to pass a criminal background & credit check This is a full-time, non-remote position that requires schedule flexibility to work evenings and weekends as needed.
FLSA Status:
Non-Exempt Ready to take your career to the next level? Apply now and become a vital part of our team! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Pay Range USD $37,440.00 - USD $45,185.00 /Yr.