2nd. Shift - Part-Time Telephone Operator (Bilingual English/Spanish) Not a Remote Position

2nd. Shift Part-Time Telephone Operator (Bilingual - English/Spanish) - Not a Remote Position Job Summary Excel Answering Service is seeking a Part-Time Telephone Operator to join our team. This role is essential in providing professional call-handling services for medical offices, law firms, and other professional businesses. This is NOT a telemarketing position. This is NOT a remote position — all work is performed on-site.

This position is perfect for:

College students Individuals needing flexible hours Anyone seeking part-time work in a professional environment Responsibilities Answer incoming calls promptly and courteously using a multi-line phone system Handle inbound calls for medical, legal, and professional clients Route calls to the appropriate staff or departments Perform accurate data entry for call logs and client messages Follow client-specific instructions precisely Maintain professional phone etiquette at all times Assist with dispatching and coordinating communication as needed Manage basic reception tasks such as scheduling and inquiries Keep the workspace organized and presentable Required Skills Bilingual (English/Spanish) Typing speed of 35+ WPM Excellent oral and written communication Strong customer service abilities Reliable, professional, and organized Strong computer literacy Ability to learn new software quickly Positive attitude and strong interpersonal skills Ability to accept coaching and constructive feedback Flexible availability (schedule may vary weekly) Preferred Experience (Not required, but a plus) Clerical, receptionist, or administrative experience Experience with multi-line phone systems Dispatching or call-center background Prior customer service experience Why Work With Us? Flexible scheduling After-school and college-friendly environment Professional and supportive workplace Resume-building opportunity Growth potential and skill development About Excel Answering Service We provide 24/7 communication support for medical offices, law firms, service companies, and various professional clients. Our focus is professionalism, reliability, and delivering exceptional customer service on behalf of our clients. This is an on-site position and not remote.

Job Type:

Part-time Pay:

$16.60 per hour

Benefits:

Flexible schedule On-the-job training Application Question(s): Would you be available to begin your shift at 2:00 PM on weekdays, if needed? Are you able to work from 8:00 AM to 4:00 PM or from 4:00 PM to midnight on Saturdays and Sundays as part of a rotating schedule? Are you able to speak, read, and write in Spanish at a professional level? Are you able to attend training Monday through Friday from 9:00 AM to 1:00 PM? Are you able to work on a rotation schedule? This position is not remote. Are you able to reliably commute to the workplace?

Work Location:

In person