VILLAGE OF SKOKIE EMPLOYMENT OPPORTUNITIES

Social Security Retirement Benefits Employee Assistance Plan IMRF Pension Benefits Deferred Compensation Plan Confidential Menta! Health Support Credit Union Notice of Accepting Applications for the

Position of:

RECEPTIONIST /SWITCHBOARD OPERATOR

(Part'Time)

• Friday 8:30 a.m.
• 1:00 p.m. Salar The hourly pay range for this position is $26.32
• $34.

44. The starting

Information:

pay range is $26.32

• $29.

02, depending on qualifications. Brief Duties include answering telephones and directing calls coming Description through the Village's computerized switchboard to appropriate of

Duties:

departments/ individuals in a polite, expeditious manner, as well as assisting walk-in visitors; Assists the Village Clerk's office in such duties as real estate tax transactions and voter registration; Performs mail sorting, opening, check payment sorting, counting and tallying utilizing tape machine calculator or other electronic calculators; Performs other work-related duties as assigned. Required High school diploma or equivalent required; Prior switchboard and/or Iiraininci and administrative support in an office environment preferred; Must have

Knowledcie:

excellent hearing, verbal communication skiiis, telephone and interpersonal skills, along with a pleasant and welcoming personality; Must be able to manage multiple calls in sequence; Must have the ability to operate moderately sophisticated office equipment including, but not limited to, the Village's switchboard, personal computers, printers, calculators, etc.; Must be fluent in English; Bilingual skills helpful, but not required. Application To be considered for this position, piease submit a

Village of Skokie Process:

Application for Employment by September 4, 2026, to: Village of Skokie Human Resources Division, 5127 Oakton St, Skokie, IL 60077, or by email to Human.

Resources@skokie.orci. Applications are available on the Skokie Jobs page at skokie.org.

APPLICATION DEADLINE

Friday, September 4, 2026 THE

VILLAGE OF SKOKIE IS AN EQUAL OPPORTUNITY EMPLOYER 15968 VILLAGE OF SKOKIE, ILLINOIS

Job Description Revised:

August 2026 JOB

IDENTIFICATION

Position Title:

SWITCHBOARD OPERATOR

•

Part-time Salary Range:

A 127 FLSA

Non-exempt Department:

Finance Division:

Administration Reports to:

Finance Director Supervises:

None

JOB PURPOSE

Under general supen/ision, this position is responsible for directing aif caiis coming through the Village's switchboard to appropriate departments and individuals. Aiso assists Viiiage Clerk's office with various clerical tasks.

ESSENTIAL JOB FUNCTIONS

Directs a!l caiis coming through the Village's switchboard to appropriate departments/individuals in a poiite and expeditious manner. Assists wafk-in visitors by answering questions or directing them to the appropriate department. OTHER RESPONSIBILITfES Assists the Village Clerk's office with such duties as real estate transfer tax transactions and voter registration; Performs mait sorting, opening, check payment sorting, counting and tallying utilizing tape machine calculator or other electronic calculators; Performs other work-relatect duties, as assigned. 612172 KNOWLEDGE / SKILLS

I ABILITIES

« Excellent verbal communication and interpersonal skills, along with a pleasant and welcoming personality; ® Ability to operate basic office equipment, including tape machine and other calculators, desktop computer, printers, and be abie to read a computer display; 9 Abiiity to utilize hand-set or head-set and operate push buttons on teiephone, system board, or cat! routing software using a desktop computer; » Capable of managing multiple calls in sequence; » Must to follow alt safety rules and regulations of the Viitage.

EDUCATION I TRAINING / EXPERIENCE

® High Schooi diploma or equivaient required; ® Prior switchboard and/or administrative support experience in an office environment preferred; Must be fluent in English; Bi-iingual skills helpful, but not required

OTHER NECESSARY REQUIREMENTS 1 LICENSES

« None

PHYSICAL AND ENVIRONMENTAL CONDITIONS

The duties performed by this position are representative of sedentary work with occasiona! exertion of 10 pounds of force to move boxes of fiies or insurance booklets. The work is regularly in an indoor environment, in an office setting that is quiet except for office equipment background noises. Subject to frequent interruptions by telephone callers and walk-in visitors. While performing the duties of this position, the empfoyee is constantly required to sit, talk, listen, hear the normal range of sounds, read written reports, use hands to operate essential office equipment including computer/typewriter keyboard, teiephone, etc. Visual acuity is important. The employee is frequently required to stand and periodicaliy move to other locations within the building.