A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.
Customer Service Switchboard Ascension - 3.5 Carmel, IN Job Details PRN 14 hours ago Benefits Disability insurance Health insurance Tuition reimbursement Paid time off Adoption assistance Parental leave Employee assistance program Retirement plan Qualifications Records maintenance Patient service High school diploma or GED Individual consumer customer service 1 year Entry level Full Job Description Your future role at a glance:
Location:
Carmel, IN Facility:
Ascension St.
Vincent Heart Center Department/Specialty:
Cardiac Services |
Patient Support Services Schedule:
PRN Rotating How you'll make an impact in this role: Perform a variety of customer service functions.
Responsibilities:
Handle customer service inquiries and problems. Provide orientation and education for various types of equipment to customers. May also include instructions on patient owned repairs. Use systems for tracking, information gathering, or troubleshooting. Respond to inquiries and may refer customers to secondary sources. Maintain records as appropriate. What minimum qualifications you'll need:
Education:
High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Note:
Required professional licensure/certification can be used in lieu of education or experience, if applicable. What additional requirements you'll need: PRN postilion will cover the following: Sat and Sun- 0500-0900 (will likely become 8 hour shifts), potential to fill in as needed during the following shifts: 0700-1900 and 0900-0700 (Sunday-Saturday), M-F 0500-1330, 0700-1530, and 1100-1730. Life at
Ascension:
Where purpose meets opportunity: Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.
Equal employment opportunity employer:
Equal employment opportunity employer Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. Fraud prevention notice Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. E-Verify statement Employer participates in the Electronic Employment Verification Program. Please click here for more information.
Benefits:
Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.
