A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.
Important Recruitment Information for this vacancy Job Posting closes: 7/29/2026
Parsons State Hospital Vision Statement :
People experiencing the highest quality of life regardless of the challenges.
Mission Statement :
To improve lives by connecting people with supports and services.
https:
//www.kdads.ks.gov/ About the
Position:
Who can apply: Anyone (External)
Classified/Unclassified Service:
Unclassified Full/Part-time:
Part-Time Regular/Temporary:
Temporary Exempt/Non-Exempt:
Non-Exempt Work Schedule:
Varies Eligible to
Receive Benefits:
No Veterans' Preference Eligible:
Yes Search Keywords:
Administrative Assistant;
Switchboard Compensation:
$15.91 Salary can vary depending upon education, experience, or qualifications. Position is a part time, temporary position located at the Switchboard, days/hours may vary. All employees are expected to work in a harmonious and cooperative fashion with other staff to provide efficient and effective customer service: to use free time as available to assist other staff in the completion of work assignments and perform other tasks as needed; to contribute to a positive work environment through a positive, helpful, courteous demeanor towards staff, customers and the general public; and to adhere to appropriate standards of conduct regarding the use of leave, reports to work on time and in the designated fashion. The purpose of the Switchboard Operator is to provide communications within the facility and between the facility and outside entities and is the first impression of our facility. This person must be aware of the process for implementing emergency procedures and proper persons to notify, doing so in a calm, efficient manner. This person must be able to operate the switchboard console and other communication equipment in a competent manner. The essential function of this position is predominantly sedentary and requires minimal or negligible physical exertion. The employee is normally seated; however, the nature of the work allows for periods of standing or walking at will. Parsons State Hospital is funded in part by the Centers for Medicare and Medicaid Services and is subject to requirements bestowed by Federal and State levels of government conditions of participation.
Qualifications:
Preferred Criteria:
One year of experience in general office, clerical and administrative supports work. Staff who operate a motor vehicle must possess a valid Kansas driver's license. Persons hired must pass a law enforcement security clearance in compliance with policies of the Department of Aging and Disability Services.
Contact Information:
Recruiter Contact :
Name:
Faye Van Nice Phone:
(620)421-6550 x 3064
Email:
faye.vannice@ks.gov
Fax:
(620)421-2770 Required documents for this application to be complete: On the My Job Applications page, verify these documents are present and valid. Upload or delete and upload new if needed. DD214 (if you are claiming Veteran's Preference) Job Application Process Sign in to your existing account or Register for a new account. Review and complete your contact information on the My Contact Information page. Upload documents listed in the Required Documents section of this job posting to the appropriate location. Complete and Submit your application. Check your email and My Job Notifications for written communications from the Recruiter. Email - the email listed on the Careers>My Contact Information page. Notifications - view the Careers>My Job Notifications page. See the helpful links below to assist in completing your application:
Instructions:
Job Search Registration & User Account Application Frequently Asked Questions How to Claim Veterans Preference Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under
K.S.A. 73-201
will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager. Learn more about claiming Veteran's Preference How to Claim Disability Hiring Preference Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager. Learn more about claiming Disability Hiring Preference at the following link: Disability Hiring Preference | Kansas Department of Administration (ks.gov) Equal Employment Opportunity The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.
