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West Calcasieu Cameron Hospital

PBX Operator

Career Insights for Switchboard / Telephone Operator

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Based on Louisiana data

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$31,655 / year median in Louisiana

-15% projected decline

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Job Description

Operates console telephone switchboard in order to relay incoming, outgoing, inter-office calls. The operator is responsible for monitoring fire alarm panel and other monitoring functions. The PBX operator performs duties of hospital receptionist.
Educational Requirements:
High School Graduate Experience Requirements:
Prefer previous experience w/ PBX phone system Customer service experience
Special Requirements:
Excellent verbal communication skills Able to provide service to public and hospital staff in professional and courteous manner. Excellent hand dexterity and motor skills