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TidalHealth

Console Operator

Career Insights for Switchboard / Telephone Operator

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$39,291 / year median in Maryland

-16% projected decline

Explore Career

Job Description

Console Operator Internal Only Location Crisfield, MD Facility TidalHealth McCready Department Protection Services-McCready Nursing Home Schedule
  • Shift
  • Hours Part Time
  • Monday
  • Friday, Every 3rd Weekend
  • 6:00am-2:00pm Req #: 37420 Salary $17.09
  • $23.08 / Hourly Apply Now // Setting the Saved Jobs link function setsavedjobs(externalidlist) { if(typeof externalidlist !== 'undefined') { var saved_jobs_query = '/jobs/search?'+externalidlist.replace(/
  • /g,'&external_id[]=')+'&saved_jobs=1'; var saved_jobs_query_sub = saved_jobs_query.
replace('/jobs/search?','').replace('&saved_jobs=1',''); if (saved_jobs_query_sub != '') { $('.saved_jobs_link').attr('href',saved_jobs_query); } else { $('.saved_jobs_link').attr('href','/pages/saved-jobs'); } } } var is_job_saved = 'false'; var job_saved_message; function savejob(jobid) { var job_item; if (is_job_saved == 'true') { is_job_saved = 'false'; job_item = ''; $('.saved-jobs-alert__check').toggleClass('removed'); $('.saved-jobs-alert__message').html('Job has been removed.'); } else { is_job_saved = 'true'; job_item = ''+
  • +jobid; $('.
saved-jobs-alert__check').toggleClass('removed'); $('.saved-jobs-alert__message').html('Job has been saved!'); } document.cookie = "c_jobs="+job_item+';expires=Fri, 1 Jan 2100 00:00:00 UTC;path=/'; $('.button-saved, .button-save').toggleClass('d-none'); $('.button-saved').append(' '); $('.saved-jobs-alert-wrapper').fadeIn(); setTimeout(function() { $('.button-saved').html('Saved'); $('.saved-jobs-alert-wrapper').fadeOut(); }, 2000); // Setting the Saved Jobs link
  • function call setsavedjobs(job_item); } Save Job Saved Why work at TidalHealth?
Join a triple 'A' rated team where clinical excellence meets a coastal lifestyle. At TidalHealth, you'll be part of an award-winning network spanning Maryland and Delaware, recognized by the Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your expertise lies in specialized clinical fields like neurosurgery, academic mentorship through our graduate medical programs, or the critical professional and support roles that keep our network thriving, we provide the tools and tuition assistance you need to excel. Console Operator Position Summary The Console Operator provides 24 hour/7 day routine and emergency communications for TidalHealth satellite offices and physicians. Communication methods include the use of a computer-based telephone system console, public address and digital paging system, and a radio-based network. Console Operator Position Requirements Education High School diploma or equivalent. Experience Minimum one (1) year of experience in a Customer Service environment. Previous switchboard experience in a fast-paced environment preferred, but not required. Experience with Microsoft Office Suite, Teams and Outlook required. Console Operator Schedule Shifts, hours and days of the week will vary as the schedule requires. Available for "on-call" as circumstances dictate. Benefits We provide a robust benefits suite for our eligible team members (36+ hours for 12-hour shifts; 37.5+ hours for standard shifts):
Health:
Medical (including HSA),
Dental, Vision, & Prescription Wealth:
Matching 403(b),
Healthcare FSAs, & Dependent Care FSAs Growth:
$5,000 Tuition Assistance & Certification support
Balance:
Generous PTO and Holidays, Onsite Child Care, Pet Insurance Income Protection & Leave:
Employer-Paid Short-Term Disability, Paid Leave Program, & Long-Term Disability (LTD for FT)
Life & Security:
Employer-paid Life and additional voluntary benefits such as Accident, Critical Care, additional Life, and more
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