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HT Hackney

11AM COMPUTER OPERATOR

Entry-Level JobVerifiedNo experience needed

Career Insights for Switchboard / Telephone Operator

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$38,118 / year median in Michigan

-15% projected decline

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Job Description

The H.T. Hackney Co. is one of the largest wholesale grocery distribution companies in the country, with a distribution network of over 20,000 customers in 22 states. Our services include not only product distribution, but also retail space management, foodservice solutions, and vendor partner programs. Our customer base is primarily convenience stores as well as independent grocery stores, restaurants, and vending companies. If you are looking for a rewarding career, you have come to the right place. We have been serving customers with integrity and reliability for over 130 years and are looking for employees to join us in continuing our tradition of exceptional customer service
JOB TITLE
TECH
SUPPORT & COMPUTER OPERATOR
Full-Time
DEPARTMENT
Information Technology
GENERAL SUMMARY
The 11am Computer Operator position is responsible for ensuring customers' orders are received and processed in a timely manner. This individual will also be responsible for processing and reviewing customer reports, sorting pick slips for warehouse employees, and preparing invoices to send out with delivery drivers. Additionally, this operator will provide help desk support for ordering devices as well as printing monthly sales books. The 11am Shift Computer Operator will work within an office environment on an
IBM AS/400, MS
Excel, CE, iOS & Android systems.
JOB SPECIFICATIONS
All candidates must be detail oriented, possess a high degree of accuracy, and work well meeting deadlines. Should possess strong personal, interpersonal and phone skills. It's preferred that candidates have a background in supporting users with technical issues over the phone but is not required. Additional qualifications include a broad knowledge of popular operating systems, application software, computers, printers, and networks. Evidence of a strong customer service background is also preferred.
SCHEDULE
Sunday:
3:30pm
  • 9pm Mon
  • Thurs 11am
  • 9pm
Job Type:
Full-time Pay:
From $19.50 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Referral program Vision insurance
Work Location:
In person