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North Kansas City Hospital

Communications Operator

Entry-Level JobVerifiedNo experience needed

Pay: Not specified

Posted: 2 weeks ago

Location: Kansas City, MO (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/22/2026

Career Insights for Switchboard / Telephone Operator

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Based on Missouri data

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$34,542 / year median in Missouri

-16% projected decline

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Job Description

GREAT Happens Here ! Come work for North Kansas City Hospital, where you can be a part of something GREAT! Responsibilities Under the direction of the Communications Department Supervisor, demonstrates operational effectiveness regarding daily processes required to support the Communications office, Mailroom, and overall hospital functions. Complete and accurate handling of all emergency situations, through monitoring hospital alarms. Answering the switchboard and paging for overhead announcements. Awareness and implementation of policy and procedure of all hospital emergency codes.

Experience:

Experience with high volume attendant console systems- Preferred Experience with high speed mail equipment- Preferred Special Skills Ability to respond quickly to urgent needs while monitoring multiple programs. Effective written, verbal communication, and interpersonal skills. Analytical and problem-solving skills. Available to work within 24/7 hospital setting.

Other:

May be cross-trained to work both mailroom(which requires extensive walking and excellent memorization skills) and Communications responsibilities (which requires the ability to sit for extended periods of time responding quickly to urgent needs while monitoring multiple programs).

EDUCATION

High School or Equivalent- Preferred