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Prime Healthcare

Switchboard Operator

Entry-Level JobVerifiedNo experience needed

Career Insights for Switchboard / Telephone Operator

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Based on Missouri data

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$34,542 / year median in Missouri

-16% projected decline

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Job Description

Overview
PRN PBX PBX PRN
Responsibilities + Answer and route incoming calls to the appropriate hospital departments, physicians, or staff promptly and courteously + Assist visitors and callers by providing information or directing them to the appropriate contacts , and promptly handle emergency calls by connecting them to response teams or on-call personnel + Monitor and maintain the telephone system by reporting malfunctions to technical support and keeping accurate call logs and messages for staff and departments + Support communication during hospital emergencies or critical events by coordinating calls and information flow + Ensure compliance with hospital policies and maintain confidentiality when handling sensitive information Qualifications + High School Diploma or Equivalent required (effective 4/1/14 for all new hires). + Previous PBX experience preferred. + Previous experience in office or receptionist. + Effective written, verbal communication, and interpersonal skills. + Ability to multi-task, prioritize needs to meet required timelines. + Analytical and problem-solving skills. + Customer Services experience preferred. + Competitive compensation + Medical insurance benefit plan + 401K Employment Status Per Diem Shift Variable Equal Employment Opportunity To view full details and how to apply, please login or create a Job Seeker account