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Saint Luke's

Telephone Operator

Entry-Level JobVerifiedNo experience needed

Career Insights for Switchboard / Telephone Operator

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$34,542 / year median in Missouri

-16% projected decline

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Job Description

Saint Luke's Hospital | 4401 Wornall Rd | Kansas City | MO Full time JobReq0059380
  • Job Description​
  • Answers inbound calls to the switchboard distributing the calls to the appropriate department or individual.
Handles all emergency events in a calm and efficient manner following the established process for the facility in which the emergency event occurs. Provides helpful information to internal and external callers. Maintains detailed documentation in the appropriate communication logs. Dispatches Security requests using two way radios in a timely manner. Monitors alerts and alarms and notifying appropriate departments or individuals when required. Assists with mentoring and training of new employees.
  • Job Requirements
  • Applicable Experience:
    Less than 1 year
  • Job Details
  • Full Time Day (United States of America) Saint Luke's Health System includes 18 hospitals and campuses across the Kansas City region, home care and hospice, behavioral health care, dozens of physician practices, a life care senior living community, and more.
Find out more about what Saint Luke's offers: http://www.saintlukeskc.org/about-saint-lukes Are you interested in staying up to date on openings at Saint Luke's Health System? Simply sign up for job alerts at https://careers.saintlukeskc.org/job-alerts When we have opportunities that meet your interests, you will receive an email with the job details. Saint Luke's Health System values our employees and we encourage them to apply to any internal openings. If you are a current Saint Luke's Health System employee, please apply through your Workday account by typing "Find Jobs" in the top left corner search bar. You can also follow the link below to the current internal career site to apply.
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