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GASTROENTEROLOGY SPECIALTIES PC

Switchboard Operator

Pay: Not specified

Posted: 8 weeks ago

Location: Lincoln, NE (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/20/2026

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$39,193 / year median in Nebraska

-18% projected decline

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Job Description

Switchboard Operator

GASTROENTEROLOGY SPECIALTIES PC - 4.0

Lincoln, NE Job Details Full-time 15 hours ago Benefits Paid parental leave Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Life insurance Referral program Qualifications Word processing High school diploma or GED Full Job Description We are a busy Gastroenterology office with 33 Providers. We are looking for a team-oriented individual to provide great customer service to our patients! This individual should show great attention to detail and a passion for healthcare. We are currently expanding our Practice by adding additional providers and several more procedure rooms! We are looking to bring on additional team members to help accommodate for the increased number of patients we will be seeing!

JOB TITLE

Switchboard Operator

GENERAL SUMMARY OF DUTIES

Responsible for directing incoming calls to the specified department or person. Acts as the telephone liaison between the public, clinic staff and physicians.

ESSENTIAL JOB FUNCTIONS

Screens and directs calls for physicians, nursing personnel, and other departments. Takes messages as requested and processes them appropriately. Pages staff and makes announcements as requested. Enters demographic information into patient accounts. Opens and closes switchboard according to established procedure. Maintains knowledge of and adheres to established organizational and departmental policies and procedures. Participates in personal and professional growth by attending in-services/educational workshops and scheduled departmental meetings. Maintains patient confidentiality. Organizes and prioritizes work to complete responsibilities according to plan within established time frames. Keeps regular and punctual attendance. Performs other tasks and special assignments as directed by supervisor.

EDUCATION

High school graduation or

GED. EXPERIENCE

Previous experience in a medical setting preferred. Previous experience with a multi-line phone system preferred. One year of word processing and computer experience required.

HOURS:

Monday - Friday from 8:00am - 4:30pm. This position would have rotating Friday afternoons off!

BENEFITS

401(k) 401(k) matching Dental insurance Employee Assistance Program Flexible spending account Free lunches every Monday and Wednesday Health insurance Health savings account Life insurance Paid time off Paid Parental Leave Referral program Vision insurance

MEDICAL SPECIALTY

Gastroenterology

PHYSICAL SETTING

Outpatient Clinic Private practice