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Cornerstone Bank NE

Switchboard Operator

Pay: Not specified

Posted: 7 weeks ago

Location: York, NE (Onsite)

Last Updated: 15 hours ago

Hours: Full-Time

Expires: 10/6/2026

Career Insights for Switchboard / Telephone Operator

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$39,193 / year median in Nebraska

-18% projected decline

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Job Description

The Switchboard Operator is the first point of contact for telephone support for our customers. Employees in this position excel in customer service and will contribute to the foundation of the Cornerstone Bank family. This is a full-time position with the full Cornerstone Bank employee benefit package.

Job Duties:

Will be responsible to operate the switchboard console to relay incoming, outgoing and internal phone calls. Will assist the Customer service department with various clerical related responsibilities.

Qualifications:

Equivalent to a high school education. Working knowledge of personal computers and the suite of Microsoft Office products. Must be accurate and detail oriented. Ability to interact effectively with customers, management and co-workers. Ability to work in a team atmosphere and independently. Will provide unmatched customer service and exhibit the core values of Cornerstone Bank. Must have a pleasant voice and project a courteous, professional, and patient image over the phone.

WE OFFER

Vacation and Paid Time off Days Paid Holidays Retirement plan contribution Life Insurance and Long-Term Disability Insurance Health, Dental & Vision Insurance Career growth potential Bonus programs Family atmosphere Cornerstone Bank is an Equal Opportunity Employer/Veterans/Disabled.