Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Apply Offsite

Choctaw Nation

Switchboard Operator

Pay: $15–$18/hr

Posted: 3 weeks ago

Location: McAlester, OK (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/14/2026

Career Insights for Switchboard / Telephone Operator

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Oklahoma data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$32,161 / year median in Oklahoma

-12% projected decline

Explore Career

Job Description

Full-time| M-F, 8am-4:30pm| $15-$18 per hour based on experience| Weekly earned wage access is an option for this position. Job Purpose or Objective(s): The Switchboard Operator streamlines communications and provides exceptional customer service to all patients, employees, and customers of Choctaw Nation Health Care. You will report to the Manager.

Primary Tasks:

Answer and screen all calls promptly and professionally; transfer to proper department, take detailed messages and distribute using several electronic systems. Review RPMS for existing patient charts and ensure patient information is correct; establish temporary charts for new patients. Access patient charts in the EHR to answer questions and assist with medication refills, lab orders, consults, messages, and other accessible information. Complete pre-registration, reminder calls, and rescheduling appointments for assigned providers. Monitor requests on the MyCNHSA app and schedules appointments or forward requests for further information. Assist patients and guests with questions pertaining to, hours of operation, directions to the clinic, walk-in hours, and services offered. Announce emergency codes on overhead page system. Ensure patient's right to privacy and confidentiality are maintained in accordance with Choctaw Nation Health Services Privacy and Security Code regulations. Other responsibilities as may be assigned.

Required Education, Skills, and Experience:

Computer knowledge with typing accuracy at 35wpm Knowledge of HIPAA