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McKenzie-Willamette Hospital

Switchboard Operator

Entry-Level JobVerifiedNo experience needed

Pay: $18.60–$23.66/hr

Posted: 2 weeks ago

Location: Springfield, OR (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 9/26/2026

Career Insights for Switchboard / Telephone Operator

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Based on Oregon data

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$46,726 / year median in Oregon

-16% projected decline

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Job Description

Switchboard Operator McKenzie-Willamette Medical Center is your community medical provider, serving the Willamette Valley and its residents. Our 113-bed hospital offers inpatient, outpatient, diagnostic, medical, surgical and emergency care. We are a family of caregivers offering care to our larger family — our community.

Position Details:

•

Hourly Base Rate:

$18.60 - $23.66 •

Shift:

Days •

Shift Hours Per Week:

40 • SEIU Local 49 represented position

Job Summary:

Under the supervision of the Patient Access Manager/Supervisor, operates the computerized telephone, and PBX switchboard. Operates electronic communication system, and hospital information systems. Receives and transmits emergency messages for various staff and hospital alarm notices. Operates overhead, voice, digital and other paging systems. Reports irregularities in equipment operation. Performs various clerical duties. Gives directions, information and instructions to patients, visitors, hospital staff and others. Assists as needed in Patient Registration performing quick registration functions, assist in directing patient and visitor flow.

Qualifications:

High School diploma or equivalent preferred. Experience handling multi-line telephone. Excellent communication skills.

Benefits:

Competitive salary and benefits package. Opportunities for professional development and advancement. Supportive work environment with a collaborative team. Comprehensive healthcare coverage. Retirement savings plan. Paid time off and flexible scheduling options. Student loan repayment program.