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Pencor Services

Telephone Operator

Entry-Level JobVerifiedNo experience needed

Career Insights for Switchboard / Telephone Operator

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$38,764 / year median in the U.S.

-16% projected decline

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Job Description

Company:
Palmerton Telephone 3-day
Flex WFH Shifts:
Must be willing and able to work the 1st, 2nd and 3rd Shift Rotation Schedule (includes weekends and holidays) A friendly and reliable Telephone Operator is needed to work a rotating switchboard schedule at the Palmerton Telephone Company.
Primary responsibilities include:
Answering phones and properly routing calls Monitoring Alarms and Medical Alerts Providing answering Services for Doctors' offices and others Other duties as assigned
Qualifications:
H.S. Diploma or G.E.D. Established residency in Pennsylvania Computer Proficiency Knowledge of Microsoft Office Programs preferred - Outlook, Word and Excel Familiarity with the local area helpful Excellent Communications Skills - Pleasant Speaking Voice Neat penmanship Dependability / Reliability Ability to multitask Ability to be detail oriented Ability to work in a team environment Ability to handle phone calls in a calm and professional manner in all circumstances Ability to work a very flexible schedule in order to accommodate Swing Shift (1st, 2nd and 3rd Shift schedule rotation) to include weekends and holidays as required INDHP