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ServiceNow TC
Career Insights for Switchboard / Telephone Operator
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What they do
A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.
$38,419 / year median in the U.S.
-18% projected decline
Job Description
- Nachgewiesene Erfahrung mit der ServiceNow-Plattform, einschließlich Entwicklung und Konfiguration
- Ausgeprägte Kenntnisse in der Skriptsprache JavaScript und GlideScript
- Vertrautheit mit ITSM-Prozessen und Best Practices
- Fähigkeit, ServiceNow in andere Tools und Dienste zu integrieren
- Erfahrung mit agilen Methoden und der Teilnahme an Sprints Es handelt sich um eine Remote-Stelle, die Ihnen die Flexibilität bietet, Ihre Work-Life-Balance selbst zu gestalten.