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Telephone Operator PM SHIFT (3pm-11pm) Full-Time
Job
Marriott North Charleston
Charleston, SC (In Person)
Full-Time
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30
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Job Description
Ability to manage stressful situations, work long and varied hours as business conditions demand. Answer inquiries, offer suggestions, and provide description pertaining to the property. Verify arrival and departure times, service times, and arrange for other services requested by guests, if directed. Maintain a professional commitment to ethics, standards and hotel directives. Provides routes and time schedules. Must have fluent use of the Internet for obtaining information and have maps available. Provide positive service to all guests at the hotel including courtesy, sincerity and enthusiasm Carry out guest requests using proper detailed procedures. Perform all duties in a safe manner and monitor those actions of others. Attend meetings as scheduled. Organize oneself, one's work and the efforts of others and be attentive to detail. Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment. Experience Preferred Customer Service experience preferred