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Mindlance

Operator, Service I

Entry-Level JobVerifiedNo experience needed
Pay: Not specified
Posted: 7 weeks ago
Location: Columbia, SC (Onsite)
Last Updated: 4 days ago
Hours: Full-Time
Expires: 10/2/2026

Career Insights for Switchboard / Telephone Operator

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Scorecard

Based on South Carolina data

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$34,247 / year median in South Carolina

-13% projected decline

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Job Description

Operator, Service I#26-20155 Columbia, SC Onsite Job Description Receives and processes incoming switchboard calls.
  • 80% Answers and transfers incoming internal and external calls.
  • 10% Responsible for maintaining departmental reports.
  • 5% Assists department with mailings.
  • 5% Trains new employees.
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Required Skills and Abilities:
Organizational skills. Good judgment and customer service skills. Strong listening skills. Good verbal and written communication proficiency. Proficient grammar skills. Ability to navigate through the Windows operating system environment. Must have good typing and talking skills. Ability to multi-task. Ability to remain in a stationary position for extended periods of time.
Required Software and Other Tools:
Microsoft Office. Familiarity with computer console and directory.
Preferred Software and Other Tools:
Working knowledge of switchboard equipment.
Work Environment:
Typical office environment. null
Required Education:
High School Diploma or equivalent
Required Work Experience:
No previous work experience is required.
Preferred Work Experience:
1 year of switchboard experience. null