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Heart Hospital of South Dakota, LLC

Switchboard Operator

Entry-Level JobVerifiedNo experience needed

Career Insights for Switchboard / Telephone Operator

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Scorecard

Based on South Dakota data

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$35,940 / year median in South Dakota

-16% projected decline

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Job Description

Location:
Sioux Falls, SD Worker Type:
Regular Work Shift:
Day Shift (United States of America) At Avera Heart Hospital, you're not just joining a workplace
  • you're becoming part of a family. With more than 700 dedicated employee, we deliver care that truly makes a difference. Our commitment to excellence has earned us the distinction of being one of only a handful of hospitals nationwide
  • out of more than 4,000
  • to achieve a double 5-star rating from the Centers for Medicare and Medicaid Services.
Position Highlights Position Summary:
Answer and direct all incoming phone calls. Some scheduling duties as needed. Strong customer service relations, communication and confidentiality a must.
Work Schedule:
Forty hours per week, Monday through Friday. The hours per day may vary in order to accommodate the census needs of the facility.
Education/Experience:
High school graduate or equivalent. Previous switchboard and/or medical scheduling experience preferred. Computer skills essential.
Licensure/Certification:
None Required.