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911 Operator
Career Insights for Switchboard / Telephone Operator
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Scorecard
Based on Texas data
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What they do
A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.
$32,883 / year median in Texas
-5% projected decline
Job Description
At the City of Plano, our culture is grounded in service, teamwork, and making a meaningful impact. Our SERVE values— S tewardship, E ngaged, R espectful, V isionary, and E xcellence—guide how we work, while our A.P.R.O. principles— A daptable, P rofessional, R elationship-Focused, and O utcome-Based—reflect who we are at our core. This is an organization where you can grow, contribute, and be part of something bigger than yourself. That's why our guiding principle is simple and clear: SERVE Like a Pro—it's in our DNA . Job Details Additional Information For the complete job description for a Public Safety Communication Specialist, view job description. Full-Time Benefits As a valued Team Plano member, you will receive numerous benefits: Comprehensive medical, dental, and vision plans Membership in the Texas Municipal Retirement System (TMRS), in which the City matches contributions 2:1 upon retirement Enrollment in the Retirement Security Plan (RSP) which is fully funded by the City Up to three weeks of paid vacation Up to three weeks of paid sick leave per year Nine paid holidays Tuition Assistance Free Library Card Free recreation center membership And so much more! Learn about our benefits online. Equal Employment Opportunity Equal Opportunity Employer - EOE/M/F/V/D Open positions are subject to close without notice.