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Visitor Control Specialist

Career Insights for Switchboard / Telephone Operator

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$36,177 / year median in Virginia

-11% projected decline

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Job Description

Job Summary Job purpose The Visitor Control Specialist controls and documents access to a SECRET-level secure facility, validates visit authorization and need-to-know, manages visitor badges and logs, and ensures compliance with applicable security requirements. Duties and responsibilities Maintain positive control of visitor access to the secure facility, verifying clearances, visit authorizations, and need-to-know prior to granting entry. Process and validate visit requests through DISS or other approved systems, coordinating with command security personnel as required. Issue, collect, and account for visitor badges, logs, and other accountability records in accordance with established procedures. Maintain daily visitor logs and prepare reports as required by command and higher headquarters. Enforce access control policies, challenge unauthorized personnel, and immediately report any security incidents or anomalies. Coordinate with the Security Manager and Special Security Representative (SSR) to ensure visitor procedures remain compliant with Marine Corps and DoD security directives. Provide escort services for uncleared visitors or personnel as required in restricted areas. Conduct periodic reviews of visitor control procedures and recommend updates to improve security and efficiency. Contractors providing services under this section are required to achieve and maintain Tier 3 (secret) eligibility. Qualifications Ability to process and validate visit requests through DISS or another approved system and to perform access-control duties in a secure federal or military environment. Education Associate's degree or a high school diploma and five (5) years' professional work.
Years of Relative Work Experience:
Two (2) years of experience performing visitor control, physical security, access control, force protection, or administrative security functions in a federal, military, or commercial secure environment.
Clearance:
Tier 3 Secret eligibility and an active Secret clearance are required; classified access must be maintained. Job Description Job purpose The Visitor Control Specialist controls and documents access to a SECRET-level secure facility, validates visit authorization and need-to-know, manages visitor badges and logs, and ensures compliance with applicable security requirements. Duties and responsibilities Maintain positive control of visitor access to the secure facility, verifying clearances, visit authorizations, and need-to-know prior to granting entry. Process and validate visit requests through DISS or other approved systems, coordinating with command security personnel as required. Issue, collect, and account for visitor badges, logs, and other accountability records in accordance with established procedures. Maintain daily visitor logs and prepare reports as required by command and higher headquarters. Enforce access control policies, challenge unauthorized personnel, and immediately report any security incidents or anomalies. Coordinate with the Security Manager and Special Security Representative (SSR) to ensure visitor procedures remain compliant with Marine Corps and DoD security directives. Provide escort services for uncleared visitors or personnel as required in restricted areas. Conduct periodic reviews of visitor control procedures and recommend updates to improve security and efficiency. Contractors providing services under this section are required to achieve and maintain Tier 3 (secret) eligibility. Qualifications Ability to process and validate visit requests through DISS or another approved system and to perform access-control duties in a secure federal or military environment. Education Associate's degree or a high school diploma and five (5) years' professional work.
Years of Relative Work Experience:
Two (2) years of experience performing visitor control, physical security, access control, force protection, or administrative security functions in a federal, military, or commercial secure environment.
Clearance:
Tier 3 Secret eligibility and an active Secret clearance are required; classified access must be maintained.