Title Clerk / Office Support Auto Dealership

About Us:

KIA of Groton is a well-established, customer-focused automotive dealership committed to providing an outstanding car-buying and ownership experience. We're growing and looking for a Title Clerk / Office Support professional to join our team. If you're organized, dependable, and enjoy a variety of tasks in a fast-paced environment, we want to hear from you! The Title Clerk / Office Support is responsible for accurately processing vehicle titles and registrations, as well as assisting with a range of general administrative and office duties. This role plays a key part in keeping dealership operations running smoothly and ensuring compliance with DMV regulations.

Key Responsibilities:

Title & Registration Duties:

Process vehicle title and registration paperwork for new and used vehicles. Submit documents to the DMV in a timely and accurate manner. Ensure proper handling of lien releases, odometer disclosures, and payoff documents. Track and follow up on outstanding titles, registrations, and corrections. Maintain organized and up-to-date title files and records. Stay informed on current DMV rules and regulations.

Office Support Duties:

Assist with answering phones and directing calls as needed. Provide support to sales and service departments with clerical tasks. Prepare and file documents, reports, and dealership records. Handle incoming and outgoing mail and deliveries. Perform data entry and maintain customer and vehicle information in the DMS. Support general office cleanliness and organization.

Qualifications:

Experience:

Previous experience as a title clerk or in an automotive dealership office (preferred). General administrative or office support experience (required).

Skills:

Excellent attention to detail and accuracy. Strong organizational and multitasking abilities. Good communication and customer service skills. Ability to work independently and as part of a team. Proficiency in Microsoft Office (Excel, Word, Outlook). Experience with dealership management software (e.g., CDK, Reynolds & Reynolds, Dealertrack) is a plus.

Education:

High school diploma or equivalent required.

Benefits:

Competitive pay Health, dental, and vision insurance Paid time off and holidays 401(k) plan Employee discounts Supportive team environment

Job Type:

Full-time Pay:

From $19.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Opportunities for advancement Paid sick time Paid time off Vision insurance

Work Location:

In person