Admissions/Marketing/Community Relations Director

Description:

Liberty Community Living Center is looking for an Admissions/Marketing/Community Relations Director to join our growing team! If you are a highly skilled, caring, compassionate Admissions/Marketing/Community Relations Director seeking employment with unparalleled benefits and growth opportunities, look no further! Begin your career at Liberty Community Living Center where meaningful connections and opportunities await you. The Admissions/Marketing/Community Relations Director is responsible for the development and implementation of the facility's development plan including; managing referral source development, public/community relations, advertising campaign, facility tours, evaluation of prospective residents for appropriate placement, tracking referrals, assisting with new service development, monitoring consumer and referral source satisfaction, developing promotional programs, and planning and maintaining strong Medicare and private pay census.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Visible commitment to the CES mission, vision, and values; emphasizing and modelling the need for collaboration and teamwork. Market community to local referral sources by building mutually rewarding relationships Meet budgeted census quotas and bed mix projections. Demonstrate the ability to close sales and boost occupancy as well as drive traffic to the community. Develop and implement an effective marketing plan to include referral source building, internal community events and outreach campaigns Conduct follow-up visits and calls with referral sources. Oversee the building of a positive image in the community. Work in concert with the management company on news releases, direct mail, and other tactics. Cultivate and engage in civic organizations, businesses and community events who influence the senior market. Plan and host community education events and activities in the facility. Assist in the development of promotional materials. Provide training for new team members on working with referral sources and building census. Other duties may be assigned.

IN THE ABSENCE OF ADMISSIONS/CUSTOMER SERVICE

staff, the Community Relations Director shall also be responsible for the following: Develop recommendations for new services in response to the needs of referral sources. Manage the inquiry and admissions process. Develop a benefit-oriented tour for inquiries and train management and leaders accordingly. Monitor the handling of inquiries and process admissions. Seek ways to streamline the admissions process. Coordinate the welcoming of new residents and family members. Track satisfaction levels of all constituents and provide recommendations as necessary. Administer satisfaction and/or follow-up surveys to all appropriate residents, facilities, referral sources, and public agencies

SUPERVISORY RESPONSIBILITIES

May directly supervise one (1) or more non-supervisory employees. Accomplishes retention results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, commendations, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Admissions/Marketing/Community Relations Director benefits include but are not limited to: Medical, Dental, Vision, and life insurance 401K Pet insurance Competitive pay Career advancement opportunities Educational opportunities

Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or

EXPERIENCE

High-School Diploma or equivalency required. Bachelor's degree in marketing, Business or related field preferred. 5+ years' experience or combination of education and experience in admissions or community relations required. 1-2 years' experience in long term health care preferred. Familiarity with the targeted professional community preferred.

CERTIFICATIONS, LICENSES, REGISTRATIONS

Valid driver's license.

KNOWLEDGE, SKILLS AND ABILITIES

Excellent written and verbal communication skills. Outgoing and energetic personality. Ability to prioritize and perform detail-oriented functions. Ability to travel 50% of the time. Intermediate computer skills. Experience with MS Office Word, Excel, and PowerPoint preferred. Our mission is to reconnect people to life through individuals serving individuals. We are dedicated to providing compassionate and personalized care for those we serve. Our team is committed to ensure the well-being and comfort of every resident. We believe in creating a welcoming, supportive environment that feels like home. At Liberty Community Living Center, our core values are:

COMPASSION HONESTY ACCOUNTABILITY RELATIONSHIPS TRUSTWORTHINESS

At Liberty Community Living Center, we make meaningful connections with residents, families, the communities we serve, and fellow team members every day. If you are a highly skilled, caring, compassionate Admissions/Marketing/Community Relations Director seeking employment with unparalleled benefits and growth opportunities, look no further! Begin your career at Liberty Community Living Center where meaningful connections and opportunities await you. We hope you make the decision to join us! Liberty Community Living Center originated from a profound belief that caring for others during their most vulnerable years is what we as individuals are called to do. Psalms 71:9 tells us, "Do not cast me away when I am old; do not forsake me when my strength is gone. The Liberty Community Living Center began through a strategic vision centered around connecting people to life. Our approach aims to maximize the quality of life and well-being of our residents while fulfilling their individual needs and promoting purposeful living. At Liberty Community Living Center, our team has the opportunity every day to connect with someone and to reconnect them to their previous life and their passions. Liberty Community Living Center is an equal employment opportunity employer and prohibits discrimination on the basis of race, color, religion, national origin, pregnancy, sex, age, handicap, disability, political affiliation, marital and veteran status, genetic information, or any other category protected by federal or state law.