Admitting Representative II - Emergency Department - Night Shift

FLSA Employment Status:

Nonexempt/Hourly

JOB SUMMARY

Registers patients and processes related paperwork. Interviews incoming patients or representatives and enters information required for admission into the patient registration computer system.

Reporting Structure:

Reports to the Admissions Supervisor

MINIMUM QUALIFICATION REQUIREMENTS

Education High School Diploma or GED Equivalent Some business training preferred. Work Experience Work experience with the public required. Some hospital experience preferred. License/Certification Patient registration admitting computer system application preferred.

CORE COMPETENCIES

Mission, Vision Core Values/Standards of Conduct AIDET/Organizational Expectations Safety Quality Flexibility Customer Service Diversity and Inclusion Finance Abuse and Neglect of Adult Patient Abuse and Neglect of Pediatric Patient Acute Coronary Syndrome/Chest Pain Protocols Biohazard Waste CC Hand Hygiene

JOB SPECIFIC CORE COMPETENCIES

Department Specific Specialty Area:

Hospital Patient Registration Knowledge of hospital, outpatient, or nursing home admitting standards Courteous, efficient telephone manner; prompt routing of calls. Prompt and responsible forwarding of messages. Pleasant reception of visitors. Accurate, careful typing (emphasis on accuracy, not speed). Legible handwriting. Ability to follow through on work assignments

ESSENTIAL FUNCTIONS

Interviews incoming patients or representative and enters information required for admission into computer: Interviews patient or representative to obtain and record name, address, age, religion, persons to notify in case of emergency, attending physician, and individual or insurance company responsible for payment of bill. Explains hospital regulations, such as visiting hours, payment of accounts, and schedule of charges. Enters patient admitting information into computer and routes printed copy to designated department. Obtains signed statement from patient to protect hospital's interests. May compile data for occupancy and census records. May store patient's valuables. May receive payments on account. Understands the use of EHR component First Net. Understands the electronic code boards and how to call codes and visiting hours. Understands the EMTALA procedures for collecting patient information, insurance information and the collection of co-pays. Understands EMS procedures for completed registrations. Understands scheduling screens for checking in surgeries and sleep study tests.

OTHER DUTIES

May be expected to perform clerical and secretarial work. Performs other duties and special project work as required.

PHYSICAL DEMANDS

This job operates in a professional office environment. This role routinely uses standard office equipment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Must be able to see with corrective eye wear Must be able to hear clearly with assistance May be exposed to infectious and contagious diseases May be in contact with patients under a variety of circumstances Able to handle emergency or crisis situations May be occasionally subject to irregular work hours May be required to wear protective equipment as necessary Ability to pass all required health and other screening tests including random and reasonable suspicion drug screens.

PHYSICAL ABILITIES AND REQUIREMENTS

Activity Occasionally (1-33%) Frequently (34% to 66%) Continuously (67% to 100%) Sitting X Walking X Standing X Bending X Squatting X Climbing X Kneeling X Twisting X Lifting X Carrying X Pushing X I, (Print Name) ________________________________________________________have received a copy of this job description. The following signature indicates that I have read and understand all aspects of the job description, and I assert that I am not aware of any reason that would prevent me from performing all job responsibilities under the conditions described. Further, my signature indicates that, upon accepting employment at HMC, I agree to perform the job duties as listed in this job description and all other duties as required. Employee Signature_________________________________________Date_____________