Front of House Staff

Front of House Staff New Village Arts Inc - 5.0 Carlsbad, CA Job Details Part-time $17 - $18 an hour 1 day ago Qualifications Serving Retail sales transactions Maintaining an organized workspace Guest relations Phone communication Greeting customers Processing cash transactions Credit card payment processing Bar Theater Stocking Clean workspace maintenance POS systems Entry level Client interaction via phone calls Full Job Description New Village Arts is looking for friendly, dependable, and audience-focused Front of House Staff to join our team. This role is cross-trained in Box Office and Bartending and is ideal for someone who enjoys customer service, live events, and working in a fast-paced, people-centered environment. As a member of our front-of-house team, you will help welcome patrons, support ticketing and will call, serve beverages, assist with lobby flow, and contribute to a positive and memorable experience for our audiences. What you'll do: Provide excellent customer service to patrons in person and by phone Sell and distribute tickets, assist with will call, and answer basic patron questions Operate ticketing and point-of-sale systems accurately Serve beer, wine, and other approved beverages in accordance with policy Check IDs and support responsible alcohol service Handle cash and card transactions accurately Restock bar and front-of-house supplies Keep lobby, bar, and audience-facing areas clean and organized Assist with pre-show, intermission, and post-show operations Communicate patron concerns or issues to the supervisor on duty We're looking for someone who: Has strong people skills and a customer service mindset Is comfortable multitasking in a busy live event environment Can learn systems and procedures quickly Is responsible, punctual, and team-oriented Is available to work evenings, weekends, and some holidays Has prior experience in theatre, hospitality, concessions, bartending, box office, or guest service preferred Can meet any required alcohol or food service compliance requirements for the role This is a great opportunity for someone who enjoys live theatre, connecting with the public, and being part of a team that helps bring each performance to life.