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Accounting Clerk III #2026-051
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City of Pompano Beach
Pompano Beach, FL (In Person)
Full-Time
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Job Description
Performs advanced clerical, cashiering, and financial support work for the Parks & Recreation Department involving the collection, processing, balancing, reporting, and auditing of departmental revenues. Supports recreation programming, facility rentals, special events, and customer service operations through financial oversight, CivicPlus administration, and coordination with Finance and Treasury departments. Provides lead support for recreation software operations, cashier training, and departmental reporting functions. Processes registrations, reservations, transfers, refunds, and account adjustments through CivicPlus recreation management software. Balances and reconciles daily financial transactions from multiple Parks & Recreation facilities and program sites. Assists with oversight of departmental cashiering operations and ensures compliance with internal cash-handling controls and auditing procedures. Provides training and technical support to Customer Service Representatives and recreation staff on cashiering procedures, financial reconciliation, and CivicPlus operations. Conducts routine audits of recreation sites and facility cash-handling locations to ensure accountability and compliance. Serves as departmental liaison with Finance and Treasury staff regarding deposits, reconciliation issues, reporting, and financial procedures. Processes invoices, payments, refunds, credits, transfers, and refundable deposits related to recreation programming and facility operations. Performs daily uploads and reconciliation of financial data with the City's accounting systems. Assists with the setup and maintenance of recreation programs, facilities, activities, and reservations within CivicPlus. Reviews and processes instructor payments and related program documentation. Creates reports on a regular basis showing department wide expenses and revenue trends. Provides administrative support for payroll timekeeping functions and serves as backup to the department's payroll timekeeper. Responds to customer inquiries regarding recreation programs, facility rentals, payments, and department services in person, by telephone, and electronically. Assists residents and visitors with registration processes and general Parks & Recreation information. Maintains accurate financial, customer, and program records in accordance with departmental and City recordkeeping requirements. Operates office equipment and technology including computers, calculators, scanners, printers, and multi-line phone systems. Performs related administrative, clerical, and customer service duties as assigned Education High school diploma or equivalent required. Experience Minimum of three (3) years of accounting, cashiering, or financial clerical experience required. Experience handling high-volume cash transactions and reconciling financial records. Experience working in a customer service-oriented environment, preferably in municipal government, recreation, or public service operations. Experience using recreation management software such as CivicPlus and Navaline software preferred. Experience with municipal accounting systems and Microsoft Office applications preferred. Equivalent combinations of education, training, and experience may be considered. Key Competencies Knowledge of cashiering practices, bookkeeping principles, and financial reconciliation procedures. Knowledge of Parks & Recreation operations, recreation registrations, facility rentals, and customer service practices. Ability to maintain accurate financial records and ensure compliance with internal controls and departmental procedures. Strong organizational skills and attention to detail. Ability to analyze financial discrepancies and resolve transaction issues efficiently. Proficiency in Microsoft Office and standard office technology. Strong communication and interpersonal skills with the ability to work effectively with staff, instructors, residents, and vendors. Ability to multitask in a fast-paced public service environment. Ability to provide professional and courteous customer service Physical Requirements Ability to communicate effectively in person, by telephone, and electronically. Ability to read, prepare, and review financial and administrative documents. Ability to operate standard office equipment and computers. Work is primarily performed in an indoor office environment with occasional visits to recreation facilities or program sites