Snow Tubing Manager

Snow Tubing Manager Crystal Ridge Ski Area Franklin, WI Job Details Part-time | Full-time From $20 an hour 17 hours ago Benefits Employee discount Qualifications Guest relations Operations management Outdoor work Customer service Supervising experience Team management Full Job Description Snow Tubing Manager - Seasonal Full-Time (for the 2026/2027 winter season!) Pay is hourly and depends on experience (starting at $20/hr). Nights, weeknights and weekend hours Provide leadership and support for a department of team of 30-40 Responsible for nearly all aspects of our snow tubing park (training/scheduling, day to day operations, efficiency) Demonstrate excellent customer service skills Ability to demonstrate age appropriate communication skills with guest and staff

Requirements:

Weekend and evening availability Must be able to work outdoors in extreme winter weather conditions (navigating different types of snow surfaces and completing physically demanding tasks). Relative management/supervisor experience Can handle a fast paced environment and make adjustments on the fly Must be able to speak in front of groups/staff/customers

Position Overview:

Our snow tubing park is the busiest area on the hill. We are looking for an upbeat and positive individual to lead a team and provide outstanding customer service to our snow tubing guests. The snow tubing manager ensures that our snow tubing park is staffed accordingly and operating in an efficient and safe manner for our customers. This position requires to be very hands on and vocal with guests and employees. Majority of snow tubing guests are families and young kids. The manager will work closely with our outside operations department and report to the general manager. The tubing manager will oversee all scheduling and training of our tubing department. This position requires a risk management type thinker and holds safety of guests and employees to the utmost importance. The ideal candidate will enjoy working outside, interacting with others and have outstanding customer service skills. This position also allows for creativity in problem solving and working with your hands. The right individual could also take on the coordination and scheduling of tubing group visits. This is a full time, seasonal position (40-60hrs/week). Work typically begins late October and ends mid March. The manager is expected to be on site before, during and sometimes after operating hours. Nights and weekends are required. Possible full-time year-round work available with our growing summer event business. Tubing is a fantastic, family oriented winter activity at Crystal Ridge and we are looking for the next individual to support and continue to grow this side of our business.

Pay:

From $20.00 per hour

Benefits:

Employee discount

Work Location:

In person