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Alcohol Monitoring Technician

Job

RECOVERY MONITORING SOLUTIONS LLC

Dallas, TX (In Person)

Full-Time

Posted 3 weeks ago (Updated 1 week ago) • Actively hiring

Expires 6/15/2026

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Job Description

An Alcohol Monitoring Technician is responsible for installing and monitoring our offender surveillance and alcohol monitoring technologies for courts, probation & parole departments, treatment providers and other agencies in our Dallas office.
ESSENTIAL FUNCTIONS
o Meet with clients to install, remove, or perform maintenance on the monitoring technologies and provide customer service duties to clients and the agencies served. o Schedules installation appointments for all new referrals and maintenance appointments. o Manages daily communication and equipment alerts and maintenance items. o Creates individual customer accounts and tracks participant as well as taking payments for services provided. o Delivers participant completion, non-compliance and payment reports to appropriate supervising agencies. o Two (2) years of customer service experience.

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