Ambulatory Services Administrative Assistant Full Time Days

BASIC PURPOSE OF THE JOB

Provides high-level administrative and clerical support to Ambulatory Services Directors and leadership team, ensuring smooth day-to-day operations, timely communication, and accurate record-keeping for all Ambulatory Services service lines.

REPORTS TO

Director, Primary Care

JOB REQUIREMENTS

Supervisory Responsibilities:

NO Number of Direct Reports:

(Only complete if Supervisory Responsibilities is "YES")

Minimum Education:

High School/GED required; Associates Degree in business, health administration or related field preferred

Degree:

License/Certification Required:

none

Minimum Work Experience:

Two years administrative or office-support experience preferred; health-care environment a plus.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Proficiency in MS Office 365 (Word, Excel, PowerPoint, Outlook). Ability to set up and troubleshoot virtual meeting platforms (Teams, Zoom). Excellent written and verbal communication skills Strong organizational abilities with keen attention to detail Ability to handle confidential information in accordance with HIPPA and organizational policy Familiarity with ERP/HRIS or purchasing systems (Workday experience a plus).

DUTIES AND RESPONSIBILITIES

Administrative support, including managing calendars, scheduling meetings, preparing agendas, recording minutes for Ambulatory leadership committees. Maintain electronic and hard-copy files for policies, contracts, vendor agreements, and regulatory documentation. Process purchase orders, check requests, expense reimbursements; track invoices and budget variances, including grant funded purchases, and hospital-based camps. Arrange conference rooms, catering, and AV support (Teams) for Ambulatory Directors. Maintain provider database to include expiration dates for licensure, DEA, hospital privileges, board certifications, MOC's, and CME. Maintain intranet home pages, Workday org charts, updated provider rosters Order and maintain office supply stock. Provide occasional after hours support during accreditation surveys, critical go-lives, camps. Maintain and communicate reports including Unlocked Notes, APP co-sign reports, wRVU reporting/tracking, Denial Reports, Monthly financials. Coordinate and assist with delivery for off main campus employee appreciation events and organizational needs Provide additional program support and perform other related duties as assigned.

PHYSICAL

REQUIREMENTS-Note:

Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. Light lifting, pushing and pulling is required for 10-20 lbs occasionally, and frequent moving of objects of less than 10 lbs is required. Frequent sitting with some walking, standing, squatting, bending and reaching is required. Keyboard/computer use and/or repetitive motions may be required. Come work where you can make a difference everyday. At Dolly Parton Children's Hospital, care is at the CORE of who we are. We are comprised of team members who live out our core values of Compassion, Ownership, Respect, and Excellence. We support each other by fostering a culture of team engagement that creates moments that matter

• every interaction, every time. Compassion
• We imagine what others are going through, work to alleviate suffering, and create joy whenever possible. Ownership
• We take pride in our work, act with integrity, and feel personal responsibility for achieving our mission. Respect
• We listen, understand, and communicate openly and politely. We recognize our diverse strengths. Excellence
• We set high standards for performance in delivering the safest patient care.

We give extraordinary and meaningful experiences to our patients, their families, team members, and the community we serve.