Aquatics Manager

At British Swim School, our mission is to save lives by teaching water survival and confidence in the water. We're looking for an energetic, dependable, and people-focused Aquatics Manager to help lead our growing team across our Massachusetts locations. If you enjoy leadership, coaching, customer interaction, and working with kids in a fun environment, this is an opportunity to build a meaningful career while making a real impact in your community. Locations Marlborough, MA Sudbury, MA Wayland, MA Others in the area. Why Join British Swim School? Purpose-driven work focused on water safety and drowning prevention Positive, supportive, and team-oriented culture Paid training and ongoing leadership development Career growth opportunities within a growing franchise Position Overview As Aquatics Manager, you will oversee daily swim school operations and serve as the primary leader for instructors and deck staff across multiple locations. You will help ensure operational excellence, outstanding customer experiences, and consistent lesson quality while supporting the growth and development of both students and staff. Responsibilities As Aquatics Manager, you will be responsible for, but not limited to, the following: Manage, train, and support the instructor team Ensure instructors report directly to you Support hiring of instructors, including recruiting, interviewing, in-water evaluations, and onboarding Oversee instructor retention and development Oversee daily pool operations Ensure consistency and excellence in lesson delivery Manage scheduling, shift coverage, and staffing Maintain certifications and emergency protocols Teach lessons as needed Lead water safety outreach and presentations Manage student move-ups Work closely with instructors in the continuous assessment of student skills to ensure timely and appropriate advancement to the next level Build strong relationships with families and maintain high customer satisfaction Promote a fun, professional, safe, and positive team culture What We're Looking ForRequired Qualifications High school diploma or equivalent Strong communication, leadership, and organizational skills Reliable transportation between locations Comfortable working with children and families Positive attitude and ability to lead by example Preferred Qualifications Experience in aquatics, swim instruction, fitness, childcare, education, or youth programs 1+ year of leadership, coaching, or customer service experience Lifeguard, CPR, and First Aid certifications (or willingness to obtain after hire) Ideal Candidate You are: Energetic and engaging Comfortable leading teams and giving feedback Organized and dependable Passionate about child development and safety Willing to step in and help wherever needed

Job Details Job Type:

Full-time Schedule:

Weekday evenings and weekends required

Work Location:

In person Benefits Health insurance stipend of $450 per month, or your choice of a health insurance plan through the Massachusetts Health Connector, with a maximum employer contribution of $450 per month Paid vacation: 2 weeks (10 paid days) after successful completion of the first 90 days Paid sick leave: up to 40 hours per year, accrued in accordance with Massachusetts law Employee discount Paid training Referral program

Pay:

Up to $45,000.00 per year

Benefits:

Employee discount Health insurance Paid time off Paid training Referral program Application Question(s): What interests you most about becoming an Aquatics Manager with British Swim School? Tell us about any experience you have working with children, teaching, coaching, customer service, leadership, or aquatics.

Experience:

Swimming:

2 years (Required)

Work Location:

In person