Concrete Truck Dispatcher

Dispatcher Job Summary:

Under the supervision of the Dispatch Supervisor, the Dispatcher is responsible for coordinating activities of employees engaged in delivering product.

Essential Duties/Responsibilities:

Confers with plant production and yard personnel to establish delivery schedules according to factors such as truck capacities, distances to delivery site, and unloading times. Confers with customer services representative regarding scheduled times for customer deliveries. Generates invoices, delivery tickets, and related shipping documents. Assigns drivers for scheduled deliveries of concrete products. Generates reports of cash and charge sales. Strives to meet customer expectations without exception and achieve highly positive customer satisfaction survey results consistent with strategic objectives. Jointly coordinates with operations and sales to resolve problems and improve quality of service. Develops working relationships with internal customers in order to ensure customer needs are addressed. Records quantity of sand, cement, gravel, and water required for each mix on loading ticket. Prepares invoices, delivery tickets, relating shipping documents, and assigns drivers for scheduled deliveries. Prepares cash and charge sales reports for shipments from drivers. Maintains radio contact with drivers to expedite deliveries. May recommend to management improvements in procedures to improve customer service. Perform other duties as assigned.

Job Type:

Full-time Pay:

$55,000.00 - $70,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person